• Who is Klarna?

  • How does Pay later in 30 days work?

  • Am I eligible for Pay in 30 days?

  • Can I have multiple Pay in 30 days orders at the same time?

  • What does Klarna consider when reviewing my application?

  • What do I need to provide when I make a purchase?

  • Will a credit search take place?

  • How do I make repayments to Klarna?

  • I have been asked to go to the Klarna site. Is this correct?

  • Can I pay before the due date?

  • Is my payment information safe?

  • How do I know Klarna has received my payment?

  • What happens if I don’t make a payment on time?

  • What happens if I don’t pay for my order?

  • I've received a statement, but I've not yet received my goods.

  • What happens if I cancel or return my order?

  • I have canceled my order. How long will it take until I receive my refund?

  • I have asked for a refund. How will I be refunded?

  • What happens to my statement, when I have returned the goods?

  • What happens to my statement when I have returned part of my order?

  • I haven’t received an email with my statement/payment information.

  • I still have questions regarding payment, how can I get in touch?